Celebrating 90 years of service


Everyone has his or her own special talents, something they are good at and enjoy doing. Talents can be shared to help others. Imagine what can be accomplished when many people get together and combine their skills, abilities and efforts. This happens at Our Lady of the Lake (OLOL) every day.

The Volunteer Services program at OLOL is an essential part of the continued success of the hospital. Our volunteers are a valuable resource to our team and our patients. The services provided by volunteers are essential in meeting our goal of offering high-quality patient care and service. There are many opportunities for people willing to share their time and capabilities.

What to Expect

A Commitment to Service

Types of Volunteers

How to Apply

What to Expect

When applying for a volunteer position, you will meet with the OLOL volunteer coordinator who will discuss your skills and interests and coordinate an assignment that fits your needs, as well as the needs of the hospital. 

There are many volunteer opportunities at OLOL. You can choose how and when you would like to volunteer. Opportunities range from front desk receptionist to direct interaction with patients on the units.

OLOL volunteers often work closely with team members. In fact, volunteers are an extension of our team and are treated as equal coworkers. Once you are assigned a position, you will attend orientation, go through training and receive an OLOL identification badge.

OLOL volunteers show a sincere commitment to their work. Collectively, our volunteers give an average of 45,200 hours of service in just one year. We value your time and contributions. Each year, volunteers are honored at an annual luncheon. This gives us an opportunity to celebrate and recognize all of our volunteers. Volunteers receive a recognition pin for every 500 hours contributed to OLOL.

Additionally, volunteers receive a discount on meals from the hospital cafeteria.

A Commitment to Service

Volunteers are expected to perform duties to the best of their abilities and follow the service standards and mission of OLOL. Volunteers and employees are educated about both during orientation.

OLOL’s service standards reflect the level of service we provide to every customer. The service standards apply to every hospital team member, including contract and temporary team members and volunteers. These standards apply for all customers, whether they are patients and their families, physicians, other employees or volunteers. We use them daily in every interaction with every customer. Using the service standards consistently is how we provide the outstanding service our customers expect and deserve.

Types of Volunteers

Core Volunteers

Adults who are at least 18 years old with 100 or more hours of volunteer work.

College Student Volunteers

College students with 50 hours or more of volunteer work within a three-month tenure.

Summer Ambassadors

Students ages 15-17 years old who are interested in learning more about healthcare through our special program that allows them to visit and volunteer in areas of the hospital in a structured environment. Enrollment for Summer 2015 has begun and application deadline is by April 30, 2015.

Senior Volunteers

Adults who are 55 and over. Also known as the Silver S.A.I.N.T.S. (Seniors Available In Needful Times Sharing in Service).

How to Apply

Fill out an online application, or call Volunteer Services at (225) 765-8848. The office is open from Monday through Friday, 8 am - 5 pm.