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Help Desk

When you visit Our Lady of the Lake, we want your experience to be a good one. Our on-line Help Desk offers services such as pre-registering for your visit, finding your way to the hospital, maps of the campus and our facility, patient information and a frequently asked questions section. Please choose any of the links to left for more information.

Parking Options

As part of the next step in our Vision 2020 Plan, the construction of two additional floors to the Main Parking Garage is now complete and will accommodate the expansion of the St. Mary’s Tower and our new Heart Center.

Free, unlimited parking is available in the flat lots across Hennessy Boulevard.  Security will escort you to your car after dark or if you have safety concerns.  Security can be reached by dialing extension 8825 from any hospital phone.

  • The fee for parking in the garage is $2 each time you exit.
  • A weekly parking pass is available from the Cashier’s Office (next to Admissions) for $10. The office is open Monday-Friday, from 7:30 a.m. to 5:00 p.m.
  • Members of Healthy Connections park free in the garage (must be 50 years of age to qualify).  Applications are available Monday-Friday, 8:00 a.m. to 5:00 p.m in the Cashier's Office on the first floor of the hospital.
  • Click here to view a map of available parking.

 

 


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